Carpenter Manufacturing has been part of out Global Technology to group for over 15 years. We are proud to be associated with Carpenter and our combined efforts have provided a great number and companies with cost effective processing solutions that have reduced their costs and improved their productivity.
I am pleased to introduce Justin Strong. Justin is the Director of Sales for Carpenter. Justin is a recent member of the Carpenter team, but has made his presence felt with our customers. They appreciate his hard work and value his support. Part of the reason we have produced this Focus series is to get to know the people who customers speak to and interact with. Thank you for spending some time with us today Justin.
WPS: Like WPS, Carpenter is a multi-generation business. Can you provide a brief history of Carpenter Mfg.
JS: Carpenter is a third generation family owned and operated company. It started out of a garage and in the 1960’s moved in to our current factory in Manlius NY. Carpenter has been a leader in the wire processing industry for over 60 years!
WPS: Carpenter is in the Syracuse NY area. Can you describe where the equipment is produced and some of the in-house capabilities of Carpenter.
JS: We manufacture all units in house. Everything from the castings, machining, and assembly of all units. We engineer and do all research and development in the facility. We also make our TwinCone fiberglass wheels here which are a stable of Carpenter
WPS: Describe the range of processing solutions available from Carpenter.
JS: Our products include measure, cut, and strip machines, automatic processors, prefeeders, dereelers, coiling machines, tubing cutters, flat cable, coaxial cable, and mutli-conductor processing machinery
WPS: Carpenter works with a team of local representatives and distributors like WPS. Can you describe how the local support this team provides can help our customers.
JS: We have a great team of knowledgeable and dependable representatives. If they are unavailable you are also able to talk to the team we have here at the factory. We are able to troubleshoot many applications over the phone but also have staff to make appointments and come in when needed
WPS: Can you describe factory support services to our customers.
JS: We can speak on the phone or through email to help with any sort of trouble shooting. We also have information we can send out as well as replacement parts. Our team has many years of experience in this industry and try to help assist in any way possible
WPS: Any new developments you can share with us today?
JS: Carpenter is always looking for new ways to improve our process and find more solutions to our customers. We have many projects going on. The closest one we have to debuting is our new Coiling Units. In the next month or so Carpenter will be unveiling a single bowl coiling unit capable of coiling long wires. This will be a great feature for companies that are hand coiling wire after it is measured and cut. This will save much labor and help to fully automate our systems.
Thank you again for your time today Justin. WPS appreciates the value that Carpenter brings to our Global Technology Partners group. We look forward to many years of providing efficiency saving and cost reducing solutions to our customers.
For more information on Carpenter processing solutions, Connect Your Way to WPS.