Crimp Quality Solutions: Validation and Monitoring Technology

In this final part of the introduction to Crimp Quality Solutions,  we are focusing on the tools used to validate and monitor crimp quality. Part one was an Overview of Crimp Quality Solutions. Part Two covered Training and Support Services

It is simply not enough to know what needs to be done, you must apply the knowledge and translate it to action. In today’s production environment,  there is little room for error. Wth razor thin margins, quality issues can be costly to an organization. Not only in hard currency (returns, rework etc..), but also in reputation. Avoiding quality issues is critical to a company’s future. Cutting corners is not a solid business strategy.

To assure your terminal crimps are the best quality from part one to the end of a production run, the right tools must be used. It should be noted that there is a convergence in the use of Quality measurement tools between pre and in-process monitoring.

Here are the essential tools used to validate and monitor crimp quality.

Press Analysis

If you have calibrated your crimp press to the standard shut, your press has demonstrated capability for shut height alone…. for that one piece. In order to determine the press is statistically capable, shut height and press force need to be evaluated. And that requires more than one press cycle. The PAL4000 Press Analyzer accomplishes a full capability study of the press. And it stores the data for comparing with past press studies. Maintenance will benefit by prioritizing press service.

Crimp Height Micrometer

A Crimp Height micrometer is critical to measure the wire crimp height during validation and process monitoring. The flat anvil rests on the top of the crimp while the pointed spindle rests in the underside (center) of the crimp.

Blade Micrometer

Other measurements like wire crimp width, insulation (height and width) as well as strand diameter. Digital Calipers can also work, but resolution (two decimals) is lower than blade micrometers (three decimals).

Pull Tester

As a secondary crimp test, pull testers measure the secureness of the crimp. Motorized pull testers pull the wire at a constant rate and takes out the operator (or operator to operator) variation. Automatic data logging reduces time and potential for entry error.

Crimp Cross Section

What was once a dedicated crimp development tool in large wire harness and terminal stamping companies can now be found in quality departments and and the production floors of a wide range of companies. Quick sample preparation and imaging are standard features. X-Scan is a powerful software analysis tool with automatic crimp profile tracing and a full list of crimp attributes.

Crimp Force Monitors

Crimp Force Monitors are a standard quality tool in wire harness production. Crimp Monitors use force sensors mounted to the press and convert force to a crimp curve which when compared with pre-production validation samples, can detect typical defects such as strands missing and insulation in the crimp. Crimp Monitors are mounted to both automatic processing machines and bench top presses.

Networking

Processing inputs for crimping include the operator and process tools (crimp applicator), materials (wire, terminals). Crimp tests include crimp height, pull test, cross section and Crimp Monitor teach in. Verifying this information prior to production is possible but prone to human error. Automating using a client/server system takes error out of the process by comparing processing inputs with established standards stored on a server computer.

Our Global Technology Partners Crimping and Stamping Technologies are highly specialized in the crimp testing process. An authority in a crimp validation and process monitoring, C&S supplies all of the above technologies and are constantly adjusting their processing solutions to meet new demands of the wire processing industry. That and the global support provided by their experienced technicians make C&S a valuable partner in crimp quality.

No matter where you company is in it’s wire harness journey, WPS and C&S have you covered. We are there to support your requirements from end to end.  Visit CrimpQuality.Solutions and click the Let’s Get Started Link.

Connecting the Dots: Pre-Process Validation to Production Process Monitoring 

By their body language and words, companies say it all;

“Why monitor our crimp process with more than the most basic of tools? After all over the years, our products have performed with no problem without adopting more than is necessary?”
On the surface this may be true. But lurking under the surface are problem issues that can costing your company now and in the future.

Consider the following scenarios:

  • Internal process rejects or rework that goes unreported. Like a bad crimp that is simply clipped off and an operator re-strips the wire and crimps a new terminal to the wire. Adding variation to the process by manually processing the wire without validating the results.
  • Mismatched wire and terminals. A mismatch between the terminal and wire, especially the terminal being too big for the wire can cause excess variation in the crimp process and electrical performance issues like high resistance. Process variation is a hidden cost to production while high electrical resistance is a potential long term product failure.
  • Worn production tooling creating batches of parts which can create assembly issues upstream. Deformed terminals from compensating for worn tools are one problem.

Mainstream OEM terminal suppliers invest an extensive amount of resources to ensure the connector they design performs properly on the factory floor and in the actual product over it’s life expectantly. They provide the processing test requirements to assure the terminal is assembled properly. So why do so many companies not validate their assembly to the recommended specifications, never mind monitor their assembly process?

Consider the Cost of Inaction (the status quo) as a reason.

So let’s talk about the transition from pre-process validation to process monitoring. For that you need to think about this fact:

In a lab environment, processes are controlled and highly repeatable. In a production environment, external variation exists which can affect the final product quality.

Without real time process monitoring, depending on single or spot in-process inspections does not give you any solid information on the capability of the terminal crimp process. And that is a missed opportunity for process improvement which can provide improved efficiency and reduced process costs. Which is the Benefit to the Cost of Quality.

One important point to remember is that process monitoring tools do not improve quality in and of themselves. But they can raise issues on individual setups which should be reviewed at the time. Otherwise you can be trapped in the CFM Cycle.

Using the right tools in crimp development and validation in addition to process monitoring can provide the opportunity to improve crimp quality. Establishing a base line of quality and deploying a quality improvement strategy can reap great dividends in cost reduction, customer retention and potential for new customer acquisition.

CrimpQuality.Solutions provides end to end support with your terminal crimp process.

Crimp Quality Solutions: Training and Support Services

Training, Consulting and Support Services are an integral part of Crimp Quality Solutions, part of the WireProcess Specialties portfolio of solutions for processing wire assemblies.

One of the strengths of WPS for almost four decades has been in the supply of terminals, crimp tooling and crimp monitoring systems. It has become evident that a comprehensive offering to our customers is needed. Which is beyond the physical acquiring and deployment of components, processing and process monitoring monitoring equipment.

For example, consider this statement:  Installing a Crimp Force Monitor does not improve quality. See our article: Crimp Quality Monitors Do Not Solve Your Crimping Problems.

Our engagement starts first with an assessment of your current crimp process. We can perform this either in house or through a virtual connection.

Training material is custom tailored to the company’s needs with one or more of the following topics:

  • Pre-production crimp validation
  • Crimp Process equipment set up
  • Pre-production crimp testing
  • In-process monitoring
  • Documentation

Training can be performed in house or via webinar.

Crimp Quality Solutions Support Services are a vital link in the implementation of a Crimp Quality improvement strategy. Our in house Crimp Cross Section lab gives you a start in documenting crimp conditions. Crimp Press Analysis assesses the condition of your crimp presses, a critical component of your crimp process. Crimp Cross Sectioning is a vital tool in validating and process monitoring a crimp. Cross Section provides a peak inside the crimp and tells a lot about the performance of the crimp process and inherent variation.

Crimp Quality Solutions provides you with end to end support in your terminal crimp process. Let’s Get Started with your crimp process.

 

Crimp Quality Solutions: An Overview

Back in the day, training for personnel was readily available from suppliers or internal company experts.  Does it seem that access to training and has become scarce.  Do you sense the “brain drain” as knowledgeable people are retiring and not being replaced? Perhaps Crimp Quality Solutions is for you.

Crimp Quality Solutions is part of the WireProcess Specialties portfolio of solutions for companies processing wire harnesses and electrical assemblies which include a terminal crimped to wire.

Consider the following questions:

  1. We only make a quick measurement of crimp quality and a visual inspection pre-process.  We do not have any idea what the capability of our crimp process is.
  2. We have received a review request from a customer about our crimp quality or have had to address rejected wire harnesses with faulty crimps.
  3. We have installed crimp monitors to our bench presses or automated wire processing machines and have chronic error signals from one or more crimp applicator set ups. As a result, we have opened up CFM tolerances to stop the error signals or completely shut off the monitors.
  4. We want to establish a baseline of our crimp quality and improve quality over time.

If you answer yes to any of these questions then Crimp Quality Solutions is for you. We offer end to end support of the crimp process. Our support covers three areas:

  • Training and Consulting.
  • Support Services.
  • Quality Validating and Monitoring Technology.

We start with a free assessment of your current crimping process. We review the assessment and where required, consult with our industry experts and provide a proposal that covers one or more of the above areas of support.

If you do not measure crimp quality as part of your quality system, you are at risk of product failure, costly rejects or recalls and reduced customer confidence. Because it has not happened so far does not change the fact it could in the future. There is a cost of inaction when it comes to product quality.

There is a positive cost to action and we are ready to respond and support your crimping process. Let’s Get Started.

 

ETCO at 70. Our Story

This year (2017) marks the 70th anniversary of ETCO Inc., our first Global Technology Partner. A partnership that spans three generations on the ETCO side, two with WPS. If you have not read our interview with John Stiness, VP of Sales, it can be found here. In recognition of this event, I thought it would be appropriate to document our journey with ETCO though more than half of the 70 years ETCO has been around.

Our connection with ETCO began several years before WPS even existed. The founder of WPS Jim Curtis, started working with the previous ETCO representative in 1973. During those years, Jim spent a considerable amount of time working with existing ETCO accounts and developing new relationships.

In 1978, Jim formed James Curtis and Associates (JC&A) and the Wire Process Specialties name was born. JC&A was awarded the representation of ETCO in Canada (known at the time as Electric Terminal Corporation).

From this time through to 1992, JC&A and ETCO built up a local Canadian division to manufacture and distribute terminals. In 1982, our first stamping press was delivered and we commenced producing terminals. For the next 10 years, we jointly grew our customers and supply of terminals across the country using our manufacturing and distribution system. A number of those customers still exist today and continue to purchase items that we produced back then.

In 1992, with new trade agreements between countries still fresh and the reality of tariff elimination in the future, the local division was consolidated into other ETCO divisions. But the relationship between WPS and ETCO continued. From the early 90’s until 2006, WPS grew the WireProcess brand name, adding complimentary lines but with ETCO as one of the flagship relationships.

In 2006, the mantle was passed to me (Terry Curtis) and I took on the responsibility to manage the relationships that have grown over the previous three decades. With solid mentor-ship built up over 25 years of service and a vision for the next stage of the company, I took on this responsibility knowing the challenges behind us and preparing for those before us. And with a resolve to see the company evolve as business conditions changed.

Some years were hard and challenges were tough to face and get through. But with every situation we encountered, the company grew stronger and I am anticipating the next stage in WPS’ journey.

With ETCO into it’s third generation and WPS into it’s second, I pause to recognize the relationships built up over these years. Solid working relationships and friendships that stand the test of time. I also remember those associates, friends that have passed on. Their legacy within ETCO are part of the building blocks of where the company is today.

So to ETCO I say Happy 70th Anniversary. I am proud to be called an ETCO representative. I believe we are always stronger when relationships run deep. In ETCO’s case and by extension our other partners, our solid business relationships mean our customers get the best of all of us. And that is a solid win for everyone.

Connect Your Way with WPS to start a dialog on your terminal requirements.

Terry Curtis

President,  WireProcess Specialties a division of TJ Curtis Technologies Inc.

What can other industries learn from Automotive standard USCAR21?

USCAR21 Title

USCAR-21 is the quality standard that can strike fear into companies who deal with automobile assembly companies.  USCAR-21 is a universal standard which applies to suppliers of electrical assemblies to The Ford Motor Company, General Motors Corporation and Fiat Chrysler Automobiles.

Companies who are not involved with automotive wire harnessing can quickly dismiss this standard as not applicable to their business and industry. Although this is true, some of the components of USCAR-21 are valuable and can be directly applied to the validation of wire terminations for any industry. Companies not considering some of the key features of USCAR21 can miss out on the benefits to quality improvement.

We will drill down to reach those best practices which can be applied to your company.

Prior to the formation of USCAR-21, each automobile manufacturer had their own testing and validation standards. The adoption of a common standard meant more efficiency in the testing process, especially for suppliers who provided wire harness across a number of automobile OEM’s listed..

The USCAR-21 standard includes mechanical and accelerated environmental tests which are designed to duplicate potential operating conditions a wire to terminal connection can experience through the expected life cycle of an automobile. Demands on the electrical system are increasing with smaller wires carrying communication signals and larger wires used in current load in applications such as EV batteries. A comprehensive standard was required to address the performance requirements through the full range of harness size and complexity. At the same time, to reduce some of the bureaucratic burden from the supplier end.

Lets bring USCAR-21 down to it’s most basic objective: Electrical connections must maintain low electrical resistance through the expected life span of an automobile. This is achieved by adhering to critical crimp design and validation criteria.

Ultimately, monitoring the crimp process during production is important to ensure specifications from the validation stage are maintained.

Here are a few considerations to the actual electrical crimp.

  • The terminal supplier’s recommended crimp height and width is the starting point of all initial and pre-production crimp validation. Wire terminations should perform acceptably though the tolerance range of the recommended terminal crimp height.
  • Crimp compression, the process of encapsulating the wire into a crimp barrel with sufficient force to deform the strands from their round shape is a major factor in acceptable electrical resistance. Compaction of the strands by 15 to 20% provides the best opportunity to pass electrical resistance testing. There is a direct correlation between the amount of wire strand compression and electrical resistance. Especially leading up to and through the above compression range.
  • Crimp barrel and wire size must be carefully matched to ensure the optimal compression is achieved. In combination with the proper crimp tool design. Factors indicating a poor wire to terminal match:
    • Wire strands under-compressed.
    • Strands not evenly distributed in the crimp barrel
    • Crimp wings curl and touch the bottom (floor) or sides of the crimp barrel.
    • Crimp wings with a gap at the top, with strands not fully encapsulated in the crimp or pressed on top during the crimp process.
cross section (130)

Cross Section showing under compressed strands and voids.

 

  • Serrations in the crimp are designed to break oxides present on the surface of wire strands, providing better electrical connection. Also to assist in the mechanical secure-ness of the crimp.longitudinal cross section 5

Consideration of measurement methods.

  • Crimp Height is the primary test factor in a validation and in-process measurement.

CHT Mic

  • Tensile (Pull) testing is a secondary testing method to ensure the wire termination has “sufficient mechanical strength”. It is not a determining factor of electrical performance as low or high compression can affect not only mechanical but electrical performance.WhatsApp Image 2016-11-10 at 9.31.28 AM
    • In all cases, insulation support on terminal crimps must be peeled back or not crimped at all for pull testing. Pull test readings should be made on the wire to terminal crimp only.

WhatsApp Image 2016-11-10 at 9.33.24 AM

  • Crimp Cross Section un-covers the actual crimp condition from wire/terminal match and crimp tool profile. As well, crimp applicator setup can be checked (i.e.: terminal feed position).

cross-section-273

  • Visual inspection criteria ensures the proper machine setup provides the best crimp. Visual factors of an acceptable crimp are:
    • End of wire protruding on the contact side of the wire crimp. Known as brush.
    • Insulation and wire (roughly 50:50) present in the “window” between the wire and insulation crimp.
    • Bell mouth present on insulation side of the wire crimp to protect wire stands. Bell mouth can also be present on the contact side of the wire crimp.
    • Insulation crimp wings should not penetrate the insulation and make contact with the internal stranding and should fully encapsulate the insulation.

Electrical and Electronic devices that are not assembled into an automobile will have their own performance parameters. In most cases they are not subject to temperature and humidity fluctuations that are present in an automobile. But totally dismissing good crimping practices and not applying some of these best practices can expose your products to premature failure which carries a high cost (and liability). That’s the important factor when Acting on the Cost of Quality, understanding the Benefits and avoiding the risks of Inaction.

WireProcess is equipped and ready to deploy the tools you need to take your crimp process to the next level. Connect Your Way to WPS.

Global Technology Partners in Focus: Wezag Tools

wezag_logo_4c_07_2014

Wezag Tools is a valuable Global Technology Partner to Wire Process Specialties. Wezag is a global leader in loose piece crimping solutions. Our customers appreciate the quality of tooling and equipment that is used in their assembly processes.

I am pleased to introduce Mike Lobkovich, Vice President for Wezag Tools in the USA.  Mike has agreed to contribute to our Focus series. Thank you for your time Mike.

WPS: Mike, can you give us an overview of the Wezag Product line.

ML:  WEZAG’s focus is the design and manufacture of ratcheting specialty tools used in 3 critical applications.   Cable cutters, which are used by the utility and industrial industries to cut stranded cable ranging from 32 – 100mm in diameter, crimp tools used by the electrical and electronic industries for termination of open and closed barrel terminals and compression tools used by the plumbing industry.

Crimp Tools are our largest and most diverse market in the areas of customer base and applications.   We offer both a scissor and straight action frame to provide our customers with high quality and repeatable performance.   Because we have standardized our frames we can offer our customers flexibility to perform many applications

One of our key benefits is that we allow the die set to be removed from the hand tool and then inserted into our portable and benchtop power solutions.

WPS: Can you outline the Wezag locations here in North America and internationally.

ML:   Since 1949, WEZAG has been headquartered in Stadtallendorf, Germany which is 60 miles northeast of Frankfurt.   Our facility provides 100,000 square feet of floor space for our manufacturing, engineering and Sales & Marketing teams. 

WEZAG is a vertically integrated manufacture.  Outside of raw material and packaging, we machine, mold, and assemble over 1,000,000 hand tools per year. 

WEZAG’s North American Headquarters is in Naperville, IL which is 35 miles west of Chicago.    WEZAG’s first North American facility opened in 1987 in Addison, IL.   Opened in March of 2011, the Naperville facility provides WEZAG with enhanced office and inventory space convenient for our employees and local customers.

WPS: The Naperville IL office is the North American office for Wezag. On top of managing the customer base domestically, do you maintain an inventory of tools and machines?

ML:    We opened the Naperville facility with the intention of supporting both the existing customer base and allow for expansion with new customers.    Manufacturing is currently centered in Germany but we offer added value capabilities here in Naperville.   We have a large inventory of both frames and dies which gives us the flexibility to assembly tools to meet the customer application. 

Our inventory philosophy is based upon the understanding that when a customer needs a tool they need it today not 8 weeks from now.

The Naperville facility allowed us implement a “Demo Room” where customers can visit to see the tooling options as well as bring in their applications for review.   

WPS: As mentioned, Wezag supplies loose piece crimping solutions. Can you describe the range of processing capability for the hand and bench based tooling platforms.

CS30 Hand Crimp Tool

CS30 Hand Crimp Tool

ML: Loose piece crimping is a challenge for any OEM and Sub-Contractor.    The Quality Department is concerned about the integrity of the crimp while manufacturing is focused on the process and potentially the consequences of the process mainly carpal tunnel syndrome   

Semi-Automatic and Fully Automatic applications provide high quality and repeatable terminations through the use of specially designed applicators. The loose piece sector is not as defined so WEZAG’s goal is to provide our customers and their end users with comparable terminations.   

I feel many people under estimate the amount of engineering that goes into each crimp tool we manufacture.    If you start to map out all the different parameters in loose piece crimping you can quickly see the value of having a company like WEZAG as a partner.

Here are some of the parameters we consider when designing a crimp tool.

  • Wire Size: AWG or mm2
    • WEZAG views wire size in 3 categories
      • 30 – 20               Mostly Electronics   Carry more data than power
      • 18 – 10                  Industrial Applications    More Power than Data    
      • 8 – 4/0+ High Power and Voltage Applications 
  • Open or Closed Barrel
    • Open Barrel
      • Center conductor crimp and insulation crimp completed during the same cycle
      • Each has their own unique crimp attributes
      • Wire Stop and / or terminal locator
        • To support the repeatability of the crimp from terminal to terminal and operator to operator
      • Closed Barrel
        • Bare conductor inserted into 1 crimp barrel
        • With or without insulation sleeve
          • 10 AWG and Higher      Hand Tool Comfortable
          • 8 AWG and bigger Powered solution needed
        • Frame Style
          • Scissor Action
          • Linear or Straight Action Crimping Process
            • Provides uniform crimping force on all die pockets

A key benefit I mentioned early regarding WEZAG is the ability for the die set to “migrate” from a hand tool frame to a powered solution.    This further increases the repeatability and safety of the crimping process.   We cover the full range of applications listed above and can support your requirements from 1 tool to 100 tools.  

WEZAG’s powered solutions range from portable to benchtop.     Portable in the sense that the application requires you to bring the crimp tool to the work and benchtop in the sense that you bring the work to the crimp tool.   Machine set-up from terminal to terminal is as easy as changing the die set.   Powered solutions can be segmented the following way.

UP60 Pneumatic Crimp Press.

UP60 Pneumatic Crimp Press.

Force Generation

  • Rechargeable Battery Hydraulic Pump
    • Portable Solutions
  • Benchtop Solutions
    • Pneumatic
    • Electric
    • Hydraulic

Crimp Force

  • 5 Tons (Electric and Pneumatic)
  • Most hand tools generate about 2 Tons of crimp force. Customers can use these machines in a “High Mix, Low Volume” crimp application where only a die set is needed between applications or a “Low Mix, Medium Volume” crimp application where they want to ensure the repeatability of the crimp process and protect their labor force from the risks of repetitive motion injuries
  • 4 – 5 Tons (Pneumatic)
  • Larger terminals down to 6 AWG
  • “High Volume – Low Mix”
    • Dedicated machine set up for each terminal
  • 5 Tons (Pneumatic)
    • 8 – 4/0 AWG
    • Terminal construction can define largest AWG
    • Battery and High Voltage Applications
    • Flexibility provided by adapters for industry standard die sets
  • 13 – 19 Tons (Hydraulic)
    • Very large terminals used in power generation

WPS: WPS provides customers with the support they need and resources required to successfully operate their business.  How does support like what WPS offers its customers fit into the overall business approach of Wezag?

We identify ourselves as an engineering and manufacturing company with the goal to be the preferred supplier of loose piece crimp solutions.   Because of this philosophy we are seen more as a partner than a supplier.   Our process is to understand your production challenge and then provide solutions for you to consider.   We are also involved in the implementation process to ensure that the operators are happy with the tools.   We look to be a long- time partner for each customer

WPS: Any new products that have been introduced recently that you can share with us?

ML: Being an engineering focused company we are constantly looking towards innovation.  From manufacturing practices to alloy composition we constantly strive to enhance our products.    Some areas always under consideration are the following.

  • Ergonomics
    • Weight, Balance, Hand Force
    • LED Lighting in critical crimp areas
  • Production / Quality Management
    • Cycle Counter
    • Crimp Force Monitoring
    • Bluetooth Connectivity for quality control

A new technology that we are excited about and involved in is the development of material for 3-D Metal Printing.    Most people are familiar with 3-D Plastic printing.   Similar concept but with the result being production quality pieces such as die sets.   This will allow us to provide custom die sets within 48 hour period.

A new solution we are excited about is our CS10-APP hand tool frame.   We worked in conjunction with Delphi to develop a hand tool frame which will accept the perishable tooling (Punch & Anvil) from the applicator.   The challenge in the automotive wire harness industry is to provide production level crimps in the Post-Production environment.     Delphi recognized they had a gap in their loose piece hand tool portfolio and worked with WEZAG to bring a solution to their customers. 

Mike, thank you for your time to answer these questions and provide a peak into the operations of Wezag Tools. For more information on Wezag Tools and how WPS can help with your crimping requirements, Connect Your Way to WPS.

Counting the Cost of Quality: The Benefits

Every Decision has a cost.

This is the third and final part of our series Counting the Cost of Quality. In Part One, we discussed The Cost of Action, those decisions that are made on the basis of acting on information that has been provided. In Part Two, The Cost of Inaction covers the implications of not acting. Part Three will cover the Benefits.

As a company with a bias towards action, we consider the benefits of action far surpass the benefits of not acting. But acting after thoughtful analysis of the decision being considered. We acknowledge that any decision even a decision to act, carries some risk. Decision paralysis can take hold when the fear of making a decision is greater than not acting, part of the reason the cost of inaction can be high. We can consider as many variables as possible but there will never be enough information to completely mitigate risk from a decision.

So to consider the benefits of making a decision to act, let’s use an example of acquiring a Crimp Cross Section Lab to enhance your company’s quality process validation and monitoring capability. You have considered the upfront cost which includes the actual cost of acquisition, employee training and integration of this system into the company infrastructure. Consider the benefits which can apply to this decision:

Internally, individual employees directly involved with the new acquisition will be happy to see the company has provided new tools to help in their day to day work. As a collective, employees feel a higher sense of security that the company is investing in the company’s future.

As a company, new tools that are used can improve the overall quality of output. In the case of quality validation like our example, this provides a measurement tool to track the quality of output. Any tool to measure progress is critical (and may I say essential) to a company’s survival never mind growth.

Externally, existing customers will have a higher chance to keep existing business with your company when they see investment in infrastructure. Investments that can benefit them. And provide new opportunities to grow the business relationship through added contracts as they come up.

Potential customers will be more driven to work with you as they see investment in new infrastructure. In some cases, new processing or validating tools (like Cross Section Analysis as described) are minimum gateways to a business relationship even starting. For others, they will see your company set apart from your competition as internal investment in hard processing systems (capital) and training (human resources) are made. Where the investment is emerging and state of the art, you separate yourself from others who have not advanced as far as your company has.

These are just a few benefits to making the investment to improve quality. I am sure there are other direct and indirect benefits not mentioned.

This series was created to illustrate the opposing sides of a decision, to act on a decision or to stay the course (which in and off itself is a decision). You may not be in a position to be part of the decision making process of the company you are currently employed with. But regardless, you will be affected by any decision (or non decision) made.

In a perfect world all companies will err on the side of action and see the positive aspects of acting to improve the company. But some will stay the course and not act. And may not see any difference in the short term. The same with an action decision, there may not be a positive result in the short term. But the difference will lie in the long term implications. And if I were to consider the long term survival prospects of any company, the bias toward making positive action on decisions would make me more confident in that company’s future. Certainly that is the goal for our company.

WireProcess Specialties has many decades of experience in processing and validating technology for wire processing. We are here to help in making the right decision. Connect Your Way to start the dialog.

Let’s Raise the Standard Together. Are You with Me?

As a new year comes into being, thoughts of what’s next come to mind. What does the new year hold, will it be better (or worse) than last year? How will we deal with the inevitable disappointments and challenges that come our way throughout the year. How will we celebrate the victories?

Personally I am not into New Years Resolutions, many are not fulfilled as the year comes to a close 365 days later. Much less surviving the first month of the year. I am into goal setting with a defined program which takes the goals from a spark in the mind into reality. Regardless of that, any plan is a plan to improve. And improvement creates opportunities to Raise the Standard.

So how are we as a company going to raise the standard? Very simple. By helping you raise your standard. Throughout the year, we are developing our company’s culture on the basis of one word: Help. We are interested in growing our company and it is through helping you with your company that we will grow our’s. It is not in gimmicks or self absorbed trickery to make you buy something from us. There are a lot of companies that will sink to that level. Not us, we are working to Raise the Standard.

I have seen a number of areas which improvement is needed both from ourselves and our customers. We are working on ourselves, but we can help you. Let’s Raise the Standard Together. Are You with Me?

Very shortly, we will be rolling out a new program which will be designed to help our customers. Stay tuned.

Our Global Technology Partners have been working on new innovations, processing solutions that will help your company. Some are tightly under wraps. In some cases, I have had a sneak peek. It is exciting what is coming and I am looking forward to showing these to you throughout the year.

WireProcess has over three decades of experience to offer our customers. Companies who understand the Benefits to the Cost of Quality and The Cost of Action. Come leverage our expertise as we Raise the Standard Together.

Terry Curtis

WireProcess Specialties.

Global Technology Partners in Focus: Carpenter Mfg.

Carpenter Manufacturing has been part of out Global Technology to group for over 15 years. We are proud to be associated with Carpenter and our combined efforts have provided a great number and companies with cost effective processing solutions that have reduced their costs and improved their productivity.

I am pleased to introduce Justin Strong. Justin is the Director of Sales for Carpenter. Justin is a recent member of the Carpenter team, but has made his presence felt with our customers. They appreciate his hard work and value his support. Part of the reason we have produced this Focus series is to get to know the people who customers speak to and interact with. Thank you for spending some time with us today Justin.

WPS: Like WPS, Carpenter is a multi-generation business. Can you provide a brief history of Carpenter Mfg.

JS: Carpenter is a third generation family owned and operated company. It started out of a garage and in the 1960’s moved in to our current factory in Manlius NY. Carpenter has been a leader in the wire processing industry for over 60 years!

WPS: Carpenter is in the Syracuse NY area. Can you describe where the equipment is produced and some of the in-house capabilities of Carpenter.

JS: We manufacture all units in house. Everything from the castings, machining, and assembly of all units. We engineer and do all research and development in the facility. We also make our TwinCone fiberglass wheels here which are a stable of Carpenter

WPS: Describe the range of processing solutions available from Carpenter.

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JS: Our products include measure, cut, and strip machines, automatic processors, prefeeders, dereelers, coiling machines, tubing cutters, flat cable, coaxial cable, and mutli-conductor processing machinery

WPS: Carpenter works with a team of local representatives and distributors like WPS. Can you describe how the local support this team provides can help our customers.

JS: We have a great team of knowledgeable and dependable representatives. If they are unavailable you are also able to talk to the team we have here at the factory.  We are able to troubleshoot many applications over the phone but also have staff to make appointments and come in when needed

WPS: Can you describe factory support services to our customers.

JS: We can speak on the phone or through email to help with any sort of trouble shooting. We also have information we can send out as well as replacement parts. Our team has many years of experience in this industry and try to help assist in any way possible

WPS: Any new developments you can share with us today?

JS: Carpenter is always looking for new ways to improve our process and find more solutions to our customers. We have many projects going on. The closest one we have to debuting is our new Coiling Units. In the next month or so Carpenter will be unveiling a single bowl coiling unit capable of coiling long wires. This will be a great feature for companies that are hand coiling wire after it is measured and cut. This will save much labor and help to fully automate our systems.

Thank you again for your time today Justin. WPS appreciates the value that Carpenter brings to our Global Technology Partners group. We look forward to many years of providing efficiency saving and cost reducing solutions to our customers.

For more information on Carpenter processing solutions, Connect Your Way to WPS.